Mark Zuckerberg’s congressional hearing is painful to watch. Not because Mark himself is more comfortable in his natural habitat on Hacker Square than in the US capital. But because most of the senators’ questions revealed all-too publicly how little they frame their lives according to the barometer of a digital age.
This isn’t to say that they needed a more technical background, of course. Even after spending eight years at Facebook as a public spokeswoman for the company, I couldn’t even begin to understand the code that my colleagues on the engineering team would write, revise and push. But it is to say that the vast majority of senators in the room lacked a user’s perspective: the perspective of the vast majority of Facebook’s two billion active users who are just that – active on the platform.… Seguir leyendo »