Nilay Patel

Nota: Este archivo abarca los artículos publicados por el autor desde el 1 de abril de 2009. Para fechas anteriores realice una búsqueda entrecomillando su nombre.

Apple CEO Tim Cook had to apologize for the buggy new Maps app in the iPhone 5 and iOS 6 on Friday, saying that his company “fell short” of making a “world-class product.” It was a gracious and humble admission of a major mistake — a sign that Apple takes its customers seriously and conducts itself with integrity.

“We are extremely sorry for the frustration this has caused,” Cook said in a letter posted on the company’s website. “We are doing everything we can to make Maps better.” That relentless focus on treating customers right is why Apple has been the undisputed leader of the technology business for the past decade.…  Seguir leyendo »